Shipping policy
Armyblink Shipping Policy
Last updated: 30 July 2026
Thank you for shopping with Armyblink. Our products are handmade with care, so preparation times may vary depending on the item, colour, materials, and order volume. 🧶📦
Shipping Area
Armyblink currently ships to addresses within the United Kingdom only.
We do not currently offer international delivery. Orders placed with a delivery address outside the UK may be cancelled and refunded.
Order Processing Time
We aim to prepare and dispatch most orders within approximately one week.
Some orders may take longer, including:
- Handmade-to-order products
- Custom colours or materials
- Personalised products
- Larger or more detailed items
- Orders placed during busy periods
We aim to complete and dispatch all orders within one month, unless a different timeframe has been agreed with you.
Processing time begins after full payment has been received and all custom details have been confirmed.
Estimated Delivery Time
Once dispatched, most UK orders are expected to arrive within the same week or the following week.
Delivery times are estimates and are not guaranteed. Delays may occasionally occur because of postal services, severe weather, public holidays, strikes, busy seasonal periods, or other circumstances outside Armyblink’s control.
Shipping Costs
Shipping charges will be shown at checkout before payment is completed.
Shipping costs may depend on:
- The size and weight of the parcel
- The delivery service selected
- The number of products ordered
- Packaging requirements
Any available free-delivery offer, discount, or promotion will be clearly shown on the website or at checkout.
Order Confirmation
After placing your order, you should receive an order confirmation using the contact information provided at checkout.
Please check that your:
- Full name
- Delivery address
- Postcode
- Email address
- Phone number, where requested
- Product details
are correct.
Contact Armyblink as soon as possible if you notice a mistake.
Incorrect or Incomplete Addresses
Customers are responsible for entering a complete and accurate delivery address.
Armyblink is not responsible for delays, failed deliveries, or missing parcels caused by an incorrect or incomplete address provided by the customer.
If the parcel is returned to us because of an incorrect address, failed delivery, or refusal to collect it, the customer may need to pay an additional shipping fee before the order is sent again.
The original shipping charge may not be refundable.
Address Changes
Address changes are not guaranteed once an order has been placed.
Contact Armyblink immediately through our Contact Us page if you need to update your delivery address.
We cannot change the address after the parcel has been dispatched.
Tracking Information
Tracking information will be provided where a tracked delivery service is used.
Tracking updates are controlled by the courier or postal service and may sometimes take time to appear.
Not every shipping option may include full tracking. Any available delivery choices will be shown at checkout.
Delayed Orders
Please allow the estimated delivery period to pass before reporting an order as delayed.
If your parcel has tracking, check the tracking information first.
Contact Armyblink through our Contact Us page if:
- Tracking has not updated for several days
- The parcel is significantly delayed
- The expected delivery period has passed
- You believe the parcel may be lost
We will review the order and, where necessary, contact the delivery provider.
Lost Parcels
A parcel may need to be officially classed as lost by the delivery provider before Armyblink can arrange a replacement or refund.
We may ask you to:
- Confirm your delivery address
- Check with household members
- Check with neighbours
- Check any safe place listed by the courier
- Contact the local delivery office
- Provide information required for a delivery investigation
If the parcel is confirmed as lost, we will offer an appropriate solution, which may include a replacement or refund.
Parcels Marked as Delivered
If tracking shows that your parcel has been delivered but you cannot find it, please:
- Check around the delivery address and any safe places.
- Ask household members or neighbours.
- Review any delivery photograph or tracking note.
- Contact the delivery provider.
- Contact Armyblink if the parcel remains missing.
We will help investigate where reasonably possible.
Damaged Parcels
Please contact us as soon as possible if your parcel or product arrives damaged.
Include:
- Your full name
- Your order number
- Clear photographs of the outer packaging
- Clear photographs of the damaged product
- A short description of the issue
Please keep the packaging until the issue has been resolved, as the delivery provider may request evidence.
Depending on the circumstances, we may offer a repair, replacement, partial refund, or full refund.
Failed Delivery or Uncollected Parcels
The delivery provider may leave a card, send an email, or provide tracking instructions after an unsuccessful delivery attempt.
It is the customer’s responsibility to rearrange delivery or collect the parcel within the delivery provider’s stated timeframe.
If an uncollected parcel is returned to Armyblink, an additional shipping fee may be required before it can be sent again.
Separate Parcels
Large orders or orders containing products with different preparation times may occasionally be sent in separate parcels.
We will let you know where reasonably possible if your order is being shipped separately.
Custom and Personalised Orders
Custom and personalised products may require additional preparation time.
The estimated timeframe may depend on:
- Material availability
- Colour availability
- Measurements
- Design complexity
- Required changes
- The number of current orders
We will contact you if there is a significant delay or if a requested material becomes unavailable.
Events Outside Our Control
Armyblink is not responsible for delays caused by circumstances outside our reasonable control, including:
- Postal or courier disruption
- Severe weather
- Strikes
- Public holidays
- Transport disruption
- Material shortages
- Technical problems
- Unexpected illness
- High seasonal demand
We will take reasonable steps to keep you informed and complete your order as soon as possible.
Contact Us
For questions about shipping, delivery, tracking, delays, damaged parcels, or missing orders, please contact Armyblink through our website’s Contact Us page.
Please include your name and order number so we can help you quickly.
Armyblink
Small things matter. Every colour and every side of you belongs.